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At ShopX , we believe in maintaining transparency and want to be open about how we collect and use data related to you. This cookie policy is to explain about when and how we use cookies. This policy applies to any ShopX product or service that links to this policy or incorporates it by reference.

It also describes the basis on which we use cookies and similar technologies on our website, www.shopx.ai.

1. Does ShopX use cookies?

Yes, we do. As mentioned in Cookies, Web Beacons, and Other Similar Technologies in our Privacy Policy, we use cookies and other similar technologies to provide ShopX visitors the best possible experience and also to keep their account safe. By continuing to browse the website or to use our services, you are agreeing to our use of cookies and other similar technologies for the reasons we explain in this Cookie Policy.

2. What is a cookie?

A cookie is a tiny file set onto your device that enables ShopX functionality and features. Such cookies enable us to recognize you and your device, protect your access to our website, and even help us know if there is any unauthorized access to your account from a different device.

3. What are cookies used for?

We use cookies to recognize you when you visit ShopX website, remember your preferences, and give you a personalized experience that is in line with your settings. Cookies also fasten and secure your interactions with ShopX .

We use cookies on our website specifically to:

  • Understand more about our users,
  • Improve their experience across our website,
  • Recognize a computer when a user visits our website,
  • Track users as they navigate the website,
  • Improve the website's usability,
  • Analyze the use of the website,
  • Administer the website,
  • Prevent fraud and improve the security of the website, and
  • Personalize the website for our users.

4. When does ShopX place cookies?

Any browser visiting our website, ShopX , will receive cookies from us.

5. What types of cookies does ShopX use?

We use two types of cookies. The first one is persistent, permanent, or stored cookie that is stored on a user's hard drive until it expires or the user deletes it. We use these persistent cookies to collect your identifying data. The other one is session cookie that only lasts for as long as the session.

6. Controlling cookies

You can control cookies being placed on your hard drive through your browsers’ settings preferences.

7. Your Rights

Under the General Data Protection Regulations (GDPR), you as the owner of the data have the right to access, modify, and delete your data. This is to ensure that ShopX is compliant with the GDPR to protect your personal data with regard to the processing of such collected data and on the free movement of such data.

7.1. Withdrawal of consent including marketing opt-out

At any time, you may retract consent for data processing, without affecting the lawfulness of processing based on consent before its withdrawal. You may also stop us from processing your personal details for marketing purposes.

7.2. Access to personal data

You can ask us to give you your personal and official information we may have. Following a request, it will take up to 30 working days for us to provide you such requested information.

7.3. Data withholding

We may also withhold such data to the extent allowed by law.

7.3.1. Retention of your data

Your banking or financial details will be kept with us for the required period designated by UK tax and revenue legislation.

If you continue to be our active member (whether free or paid), your personal profile and membership data will be retained for up to specified years following cessation of your membership.

Otherwise, we will erase your data once we feel it is not required for the purpose we collected it for.

7.3.2. Changing or erasing data

You may instruct us to change or erase any inaccurate data that may no longer necessary.

7.3.3. Complaints to a supervisory authority

You also have the right to lodge a complaint with a supervisory authority.

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